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FAQ
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How do I place an order?Browse our shop, add your items to cart, and proceed to checkout. Double-check your size and chosen design before finalizing your order.
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How long will it take to receive my order?Metro Manila: 1–3 business days Provincial Areas: 3–5 business days Pre-Order Items: Usually shipped after 5–7 business days of production 📩 For rush orders, message us on Facebook.
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Where are you located? Do you have a physical store?We currently do not have a physical store, but our office is located in Tondo, Manila. All orders are processed and shipped from there.
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What courier do you use for shipping?We use J&T Express and Lalamove for local shipping, and DHL for international orders.
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How much is the shipping fee?Starts at ₱75 for 0.5kg (typically 1 item) Cost increases based on total weight (1kg ≈ 2–3 items) International shipping rates vary by country and order size Lalamove rate will be based on the location distance and app rate
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Can I return or exchange my order?Returns/exchanges are only accepted for: Wrong item/design received Damaged print or ink stains 🔁 One-time exchange only. Returned items must be clean, with no damage or stains.
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What if I ordered the wrong size?We allow size exchanges, but the buyer shoulders all shipping fees. Please refer to our size chart before placing your order.
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Do you offer custom or bulk orders?Yes! Message us on Facebook or email us for custom designs or bulk pricing.
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How do I track my order?Once shipped, you’ll receive a tracking number via email or Facebook messenger. Track via the J&T Express or DHL websites.
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How can I contact you?📩 Facebook Messenger: Facebook.com/official100percentjesus 📧 Email: official100percentjesus@gmail.com
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What payment methods do you accept?We accept payments via GCash, and bank transfers through BDO and BPI. Payment instructions will be sent after checkout.
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